Annual Impact Assessment

The Association wants to measure and evaluate the difference made to services by involving residents. Impact Assessments focus on the outcomes of activities – what has changed as a result of resident involvement, or as we phrase it in this report and based on the Associations mission statement –‘It’s all about U’ - how do we know?

For Forum, resident involvement plays a crucial part in supporting sustainable communities. This benefits our residents and the wider community as a whole.

Throughout the report we hope to evidence three themes that are interlinked and offer proof of the Associations overall performance. They are Accountability, Social Capital, and Service Improvement.