RESIDENTS' POLICIES & PROCEDURES On this page you will find all the policies and procedures that are relevant to young people living within the Association. If you have any questions about any of the policies and procedures then please have a chat with any member of staff.

Don’t forget that the Shareholders play a major part in reviewing the Association's policies and procedures. If you would like to get involved please contact the Engagement Team on 0151 649 9722.

 All you need to do is click on the PDF link below and a full copy of the policy will pop up for you to read.

Activities policy

Alcohol - Service Users policy

Anti-Bullying policy

Children 0-5 policy

Compensation to Residents policy

Complaints - Service Users policy

Confidentiality policy

Domestic Abuse policy

Drugs - Service Users policy

Move on and Resettlement policy

Needs Assessment and Support Planning policy

Pro-Social Behaviour policy

Protection from Abuse (of Children and Young People) policy

Residents Action to Influence policy

Residents Panel Shareholder Membership policy

Residents' Visitors policy

Safeguarding (of Vulnerable Adults) policy

Shareholding Membership policy

Violence and Aggression policy

Policies updated 7th August 2012